Raffle T&Cs | Eternity Campers

Raffle T&Cs

1. The Promoter

The promoter is: Eternity Campers Ltd, company number 11241829 and whose registered office is at 112 Fosse Road, Farndon, Newark, Nottinghamshire, NG24 3TJ

You are more than welcome to email us with enquiries at eternitycampers@gmail.com. Please allow 72 hours for a reply.

The promoter also allows you to arrange a visit with us to come and view our Campervans before you enter the competition. We reserve the rights to change these terms and conditions if we are instructed to do so. 

2. The competition

2.1 These terms and conditions apply to all competitions listed on the Promoter’s website at https://www.eternitycampers.co.uk. (“Website”)

2.2 The Promoters competitions are skill-based competitions and an entry fee is payable each time you enter. This is where the Promoter offers a multiple choice question, a free entry route is available.

2.3 In order to be in with a chance of winning the competition, everyone who enters the competition (an “Entrant”) will be required to correctly answer a question correctly set by the Promoter (the “Competition Question”).

3. Here is How to enter

3.1 The competition will run from and including the opening and closing dates specified on the Website. Closing Date will be written in the description of the Campervan Advertised. These dates shall be referred to as the opening date and closing date. All times and dates referred to are the times and dates in London, England.

3.2 If it is absolutely necessary to do so, the Promoter reserves the right to change the Opening and Closing Dates. If the Promoter changes the Closing Date of a competition, new details will be displayed on the Website. 24hrs notice will given via our social pages should the competition not receive 65% of entries at the time of the closing date. Our Competition will then switch over to a ROLLOVER, this means we lower the number of available entries, Entries will remain at the fixed full price until ALL entries have been taken. If we display a countdown clock, The countdown clock will randomly change daily throughout the duration. All current entrants will remain in the competition with the same numbers allocated, the random draw will include the original total entries. Current entrant will have greater odds of winning the prize when entries have been reduced. When the competition has been reached in full after the, The promoter will announce the prize winning draw date via email. This will be approximately 2 days after then the closing on the competition.

The Promoter will not extend the Closing Date simply to sell more entries, this is purely to cover all costs involved. There is a minimum entry stated on the website competition page located at the bottom of the description. Official closing dates are displayed in the description for the listing and also here https://eternitycampers.co.uk/vanlife-campervan-competitions/

3.3 All competition entries must be received by the Promoter by no later than the specified time on the Closing Date unless 3.2 action is needed. All competition entries received after the specified time on the Closing Date are automatically disqualified and no refunds will be given.

3.4 We have a maximum number entries per person to the competition and this will be stated on the Competition Page. The number of entries you are able to make may be limited if the maximum number of entries is reached.

3.5 Entrants can enter the competition as many times as they wish until the maximum number of entries have been received.

3.6 To enter the competition:

1. Visit our Website, go to the competition page and view the Competition Question;

2. Complete and submit the online entry form to register an account.

3.  Purchase your required number of entries

4.  Once the above has been carried out and you have purchased your entries, submit your answer to the Competition Question.

3.7 All entries must be submitted in the English.  Entries in languages other than English will automatically be disqualified and no refund will be given.

3.8 If you choose to use the free entry method, please follow the instructions on the competitions page. You must have an active account on our website. We will not need to contact or send acknowledgements. The only contact you will hear from us will be if your number wins.

3.9 The Promoter will not accept responsibility for competition entries that are not successfully completed, lost or delayed regardless of cause/fault. including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.10 By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.

3.11 You may wish to enter the competition for free by complying with the following conditions:

1. Send your entry by first or second class post to the Promoter at the following address: Whitehouse Farm Eternity Campers Unit 8 Valley Lane, Long Bennington, NG23 5EE

2. Hand delivered entries will not be accepted and will not be entered into the draw. Nor will group postings.

3. Please include with your entry the following information on a Post Card.

A. Your full name and date of birth;

B. Your full postal address;

C. A contact telephone number and email address; 

D. The Question asked and Your answer to the Competition Question; and

E. your statement confirming that you are a UK resident, over 18 years of age and that you agree to the terms and conditions.

Postal Entry information.

*incomplete, readable or illegible entries will be disqualified;

*you may make one free entry per person, per household.

* by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;

* your entry must be received by the Promoter 4 days before the Closing Date. Entries received after the Closing Date will not be entered into the random draw. Proof of posting does not guarantee that you will be entered into the random draw;

(h) the Promoter will not acknowledge receipt of your postal entry nor confirm if your answer to the Competition Question is correct;

(i) if the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the random draw.

(j) each entrant must have a valid account on the website.

3.12 COUPON CODES

Coupons will be advertised via social media posts. These will be posts containing a picture, minimum spend requirement and the code will be displayed for you to use.

Any misuse of our coupon codes will be checked whilst in the draw process. If you have not used the coupon code correctly your ticket numbers will be disqualified and you will not win the prize should your numbers be drawn. The draw will then start again and a random lucky number will be redrawn. There is no time frame for when the codes can be used, you can use these at your leisure, providing you’ve met the requirements.

Example of misuse:

  • Minimum spend not met for each code.

You will not receive any refunds for your purchase.

If this service is getting repeatedly misused we may need to extend the minimum reserve entries to cover the costs.

4. How we choose a winner

4.1 All Entrants who correctly answer the Competition Question will be placed into a draw and the winner will be chosen by random draw. The random draw will take place as soon as reasonably possible and, in any event, within 7 days of the Closing Date (“Draw Date“) or as 3.2 states

4.2 All Entrants will have their names and entry numbers included on a document which will be published on the Website on the ‘Entry Lists’ page. These may be visible during the live draw.

4.3 For more enquiries please email us at eternitycampers@gmail.com

5. Eligibility

5.1 The competition is only open to all residents in the United Kingdom, Ireland, Northern Ireland, Isle of Man or Channel Islands to enter aged 18 years or over, except:

(a) employees and subcontractors of the Promoter;

(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

5.2 By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter requires you to provide proof that you are eligible to enter the competition and claim the prize and also proof of ID. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.

5.3 The Promoter will not accept competition entries that are:

(I) automatically generated by computer; or

(ii) incomplete.

5.4 The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. This includes if you are rude or abusive to the Promoter or anyone associated with them.

5.5 Subject to clause 11.3 below, no refunds of the entry fee will be given in any event, including;

(i) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;

(ii) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or

(iii) if you are disqualified from the competition by the Promoter for any reason.

5.6 If the Entrant engages in/or has: 

(a) any form of fraud (actual or apparent);

(b) fraudulent misrepresentation;

(c) fraudulent concealment;

(d) hacking or interference with the proper functioning of the Website; or

(e) amending, or unauthorised use of, any of the code that constitutes the website

(f) a non UK address is registered on their account when purchasing an entry.

all of their entries will be declared void, no refunds will be given and they will be prevented from participating in any future competitions.

6. The prize

6.1 The prize for each competition is described on the Website (the “Prize”). Details of the Prize are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date.

6.2 Prizes are subject to availability. The Promoter reserves the right to substitute any prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will endeavour to update the Website as soon as reasonably possible.

6.3 The Promoter makes no representations, gives no warranties and holds no responsibility about the Prize, its value, its condition or any other information provided on the Website. The Promoter makes no representations and gives no warranties that the information provide on the Website is accurate, complete or up to date.

6.4 If the Prize is a vehicle:

(a) the Promoter will, unless otherwise stated, ensure it comes with a valid MOT (if required);

(b) no insurance is included with the Prize and it is the Winner’s responsibility to ensure the vehicle is adequately insured and Taxed prior to taking it on the public roads (if it is legal to do so);

(c) the Promoter has no responsibility for the Prize once it has been received. The Winner is solely responsible for complying with all relevant laws and regulations relating to the vehicle, its operation and ensuring they operate it in a safe and responsible manner;

(d) no vehicle/road tax is included;

(e) the Winner is responsible for ensuring they have the necessary licences, qualification, knowledge and experience to operate the vehicle safely and legally;

(f) the Winner is solely responsible for ensuring they have all necessary safety equipment and clothing (for example, helmets, boots and gloves) and for wearing them whilst operating the vehicle.

6.5 The Prize may be supplied by a third-party supplier (the “Supplier”). Details of the Supplier (if any) will be provided on the Website.

6.6 The Promoter reserves the right to substitute the Prize for an alternative cash prize (“Cash Prize”) in the following circumstances:

(a) the Prize becomes unavailable;

(b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so.

6.7 The prize is not negotiable or transferable.

7. Winners

7.1 The decision of the Promoter is final and no correspondence or discussion will be entered into.

7.2 The Promoter will contact the winner personally as soon as practicable after the Draw Date, using the telephone number or email address provided with the competition entry. If the winner cannot be contacted or is not available, or has not claimed the Prize within 14 of days of the Draw Date, the Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

7.3 The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the surname and county of major prize winners on the Website.

8. Claiming the prize

8.1 You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Vehicle prizes will be made available for collection within 7 days of the winner being drawn, the winner will need to collect their prize from Newark in Nottinghamshire unless other arrangements are made between the promoter and the winner. Smaller prizes will be delivered to the winners address. Cash prizes will be transferred directly to the winners account.

8.2 If your personal details, including contact information, changes at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to eternitycampers@gmail.com Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 10 days of the Closing Date, the Promoter will use your old details if it needs to try to contact you.

8.3 The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.

9. Limitation of liability

Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

10. Data protection and publicity

10.1 By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the Promoter or its agents and suppliers to administer the competition or as otherwise set out in the Promoter’s Privacy Policy , a copy of which is available on the Website.

10.2 If you are the winner of the competition, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.

10.3 If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

10.4 If you are the winner of the competition, you may be required to provide further personal information and proof of your identity in order to confirm your eligibility to claim the Prize and transfer ownership of the Prize to you. You consent to the use of your information in this way. You are entitled to request further details about how your personal information is being used. You may also withdraw your consent to your personal information being used in such way but by doing so you may prevent the Prize being transferred to you. In such circumstances, you will be deemed to have withdrawn from the competition and forfeit the Prize. You will not be entitled to any refund of your entry fee. The Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

10.5 Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at eternitycampers@gmail.com prior to the Closing Date.

11. Refunds/Return Policy 

11.1 All Entries to the Competition are final and no refunds shall be made at any time or for any reason, except in the case of entries submitted after the Closing Date or if the Promoter cancels the competition.

11.2 Each Entrant agrees that the usual requirement under the Consumer Protection (Distance Selling) Regulations 2000 for any goods and services ordered online to be supplied within 30 days will not apply to this Prize Competition.

12. General

12.1 The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.

12.2 If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

12.3 The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so for circumstances out of its control. In such circumstances, the Promoter will refund any entry fees you have paid.

12.4 There is no minimum number of entries and the Promoter will not hold void, suspend, cancel, extend the Closing Date or amend the prize competition due to a lack of entries. The draw will take place and the Prize will be awarded regardless of the number of entries received.

12.5 The competitions on the Website are in no way sponsored, endorsed, administered by or associated with Facebook. By entering the competitions, Entrants agree that Facebook has no liability and is not responsible for the administration or promotion of the competitions.

12.6 The Promoter reserves the right to refuse or remove entry to any person(s). The Promoter will remove customer details from their database and provide a full refund if they choose to perform this action. If a person has been removed, notified and refunded from any competitions, any future accounts they create using differing emails, names &/or addresses will be void, even if they possess a winning ticket number to a future competition. That competition will be re-drawn and a new winner will be picked at random using the above system identified.

12.7 These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

12.8 You should print a copy of these terms and conditions and keep them for your records.

13. CANCELLING THE COMPETITION

13.1 We reserve all rights to cancel the competition 3 Days before the draw date.

We will only cancel the competition on 3 conditions

 1. The quoter for the Vehicle has not been met. At least 65% entries must be received before the closing date. We may leave the competition open until the 65% has been reached then the competition will close and then will be drawn. We can also Roll it over with a fixed price and entry

2. We receive abuse form people.

3. We are told by a higher level that the competition has to be cancelled

13.2 Should we cancel the competition, You will receive a full refund

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